Terms and conditions

 

Terms and conditions.

Terms and Conditions

Booking Procedure
Minimum age is 18.
A program with a minimum of 10 lessons/week is required to book accommodation.
After receiving this form duly filled and the deposit fee, CIAL will confirm the booking and send any documents necessary for visa application.
Confirmation letters mentioning accommodation address require pre-payment of 4 weeks (tuition + accommodation).
When accommodation is booked, a map with the location of both the accommodation and the schools will also be sent.
Students booking accommodation must inform the time of arrival or risk not being greeted on arrival.
 
Changes of Programme
If only one student is placed at a given level the course will be replaced as follows:
Group 3 lessons/day --->    Individual 2 lessons/day
Workshop 2 lessons/day   --->   Individual 1 lesson/day
 
Payments
Full payment of courses and other services shall be done on the first day of lessons, in cash, by check drawn on a Portuguese bank or Visa/Mastercard.
When paying by bank transfer, a copy of the Bank Transfer Form stating name of student, course dates and location should be sent.
 
Cancellation Fees
Prior to 2 weeks of starting date:  no cancellation fee
From 2 weeks to prior Friday:  € 150,00
No show/after arrival: 1 week of course + 1 week accommodation

Missed Lessons / Minimum Attendance
Group/Workshop lessons missed cannot be recovered or refunded.
Individual lessons can be rescheduled with 24h notice.
Students must achieve a minimum of 80% attendance to be eligible to sit for the end-of-level test.
 
Insurance
CIAL will not accept any liability for loss, damage or injury of any kind, incurred in whatever way. Students are invited to take out comprehensive personal insurance (health and liability) before travelling to Portugal.
 
Public Holidays
2019
January 1 / April 19 / May 1 / June 10 / August 15 / November 1 / December 25
2020
January 1 / April 10 / May 1 / June 10 / September 7 (Faro) / October 5 / December 1 / December 25

Group and Workshop Courses: no lessons will take place and will not be recovered.
Individual Courses: lessons will take place or will be recovered.

CIAL's Course Fees Include
. Tuition
. Assessment test
. Internet access
. Teaching materials
. Grading and final tests
. Audiovisual and multimedia facilities
. Certificate of Attendance or Completion
. Cultural and extra-curricular activities (except for dinners)
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